Cindy, who are you, really?

I've talked to Cindy over a dozen times in the past 2 weeks. She's new at the software and is trying to learn. I know how that feels. Except that I got the luxury of having people in the office to ask (and lots of them). The only person she has to ask is me (and, well, the other tech support reps). But she seems to like me the best as she asks for me personally day after day. She even works as late as me, as I suspect, just to get me to answer. Oh, and she seems to know my schedule too, since today, she bemoaned the fact I wouldn't be in Monday.

So after I helped Cindy with her question, I started wondering about her. We always exchange pleasantries - she's a very nice woman. I have a general idea of her job. But I really have no idea about her. It's weird that we work together rather closely and feel comfortable with each other but conversation never ventures into the personal. I guess it's hard over the phone.

I wonder why she works so late. I wonder what she goes home to at night. If it's an empty house or apartment. Or is she married? Maybe she has some kids (she sounds old enough to...but can you really tell someone's age by their voice?). What does she do on the weekends? Where did she go for college? How did she get into this business? So many questions and I doubt I'll ever get answers.

So I guess I'll continue talking with Cindy, passing pleasantries, helping with her problems until one day she gets good enough with the software that she'll have no need for me. Then Cindy and I will pass out of each others lives only to be forgotten.